Return & Refund Policy

We want you to love what you wear! If you're not satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

• Return window: 7 days from delivery
• Item must be unused, unwashed & in original condition
• Tags must be attached

2. Non-returnable Items

• Innerwear, socks, and hygiene-related items
• Items purchased on clearance or final sale

3. Refund Process

• Refunds will be initiated after quality check
• Refund method: original payment mode / wallet credit
• Processing time: 3–7 working days

4. Exchange Policy

Exchanges are allowed for size or color variations, subject to availability.

Contact

Email us at support@fashioncrate.com for return requests.